Privacy Policy

‍_{Last updated: 11.01.2024}‍

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This privacy policy will explain how Innate Mood uses the personal data we collect from you when you use the INNATE app.

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Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• How to contact us
• How to contact the appropriate authorities

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What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address)
• A general location of where the app was installed
• Video reflections you create (inaccessible to us)
• Emotion tagging of the videos you create in correspondence with life tags (anonymous)
• Messages posted on our community forums
• Emails sent to Innate Mood

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How do we collect your data?

You directly provide Innate Mood with the data we collect. We collect data and process data when you:

• Register an account on the Innate Mood app.
• Create a video reflection on the Innate app.
• Post a message on the community forums
• Email Innate
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

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How will we use your data?

Our Company collects your data so that we can:

• Manage your account.
• Email you with special offers 
• Email you with requests for feedback
• Innate does not and cannot view your videos 

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How do we store your data?

Our Company securely stores your data on a secure cloud service.Our Company will keep your email and Innate Mood reflection videos for period of time your account is active. Once your account becomes inactive, we will delete your data.

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Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

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What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

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How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@innate.love

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email:  geral@cnpd.pt

Website: https://www.cnpd.pt

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This Privacy Policy explains how we collect, use, and disclose information about you when you use our website www.innate.love

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To keep things short, your privacy matters to us. We highly value the trust you place in us and want you to know that we are committed to safeguarding your data. We do not share your personal information with third parties. Rest assured, your privacy is our top priority.

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‍_{Last updated: 01.06.2023}‍

Information We Collect

• Personal Information: When you visit our website, we may collect certain personal information such as your name, email address, and any other information you provide voluntarily.
• Usage Information: We may collect information about how you use our website, including your IP address, browser type, and pages visited.

Use of Information

• We may use the information we collect to provide and improve our services, respond to inquiries or requests, and send you updates and promotional communications.
• We may also use the information to analyze website usage trends, customize your experience, and ensure the security and integrity of our website.

Sharing of Information

• We do not sell or rent your personal information to third parties. However, we may share certain information with trusted service providers who assist us in operating our website and providing our services.
• We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transaction.

Data Security

• We take reasonable measures to protect the security of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
• We cannot guarantee the absolute security of your information and encourage you to use caution when sharing personal information online.

Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.

Updates to Privacy Policy

• We may update this Privacy Policy from time to time. The most current version will be posted on this page, and the effective date will be indicated at the top of the policy.

Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us at hello@innate.love

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